Key Responsibilities

• To sell and promote company products with higher net.
• Attend to Sales Advisors and walk-in customers.
• To perfect loan submission and documentation for approvals.
• To participate in roadshows during weekends and conduct site visits.
• All other ad-hoc duties as assigned by immediate superior.

Job Requirements

• Minimum qualification: Diploma or degree in a relevant field.
• Minimum 1-2 years of working experience in Auto Finance Sales or any related industry.
• Good communication in English and Bahasa Malaysia, both written and spoken.
• Computer literate e.g. Microsoft Word, Excel and Power Point.
• Willing to travel whenever necessary.

Interested in this position? Submit your resume and cover to hr@toyotacapital.com.my or write in to find out more

Key Responsibilities

• To achieve targets given on Perodua.
• To promote Hire Purchase Loan to customers.
• Perfection of documentation prior submission.
• Co-ordinating on invoices perfection prior sending to purchasing.
• To assist in collection activities.
• All other ad-hoc duties as assigned by immediate superior.

Job Requirements

• Minimum SPM with at least 1-2 years of Sales experience in related field/industry.
• Fresh Graduates are encouraged to apply.
• Good communication in English and Bahasa Malaysia, both written and spoken.
• Good in interpersonal skill and basic computer literate e.g. Microsoft Word, Excel and Power Point.
• Willing to travel whenever necessary.

Interested in this position? Submit your resume and cover to hr@toyotacapital.com.my or write in to find out more

Key Responsibilities

• Data entry CIF and CA.
• Obtain further information for incomplete documents.
• Update and maintain existing data.
• All other credit support related matters.

Job Requirements

• Minimum SPM / Diploma holder.
• Minimum 1 year of working experience.
• Fresh graduates welcome to apply.
• Well versed in English and Bahasa Malaysia.
• Able to work independently.
• Basic knowledges in Data Entry, Microsoft Word, Excel and Power Point.

Interested in this position? Submit your resume and cover to hr@toyotacapital.com.my or write in to find out more

Overview
Responsible for supporting the Head of Legal & Compliance in ensuring that the Company operates in full compliance with all applicable regulatory requirements, internal policies, corporate governance standards, and ethical business practices. The incumbent will play a key role in implementing and maintaining an effective compliance framework, conducting compliance reviews, monitoring regulatory developments, providing compliance advisory services, coordinating regulatory reporting, and promoting a strong culture of compliance throughout the organization. This role requires extensive interaction with senior management, regulators, business units, Risk Management, Legal, Internal Audit, Information Security, and external stakeholders.

Job Description

1. Regulatory Compliance Management
   • Monitor compliance with all applicable laws, regulations, guidelines, and industry standards.
   • Assess the impact of new and revised regulatory requirements on business operations.
   • Ensure timely implementation of regulatory changes across the organization.
   • Maintain a comprehensive compliance obligation register.
2. Compliance Monitoring & Testing
   • Perform compliance reviews and monitoring activities in accordance with the Annual Compliance Plan.
   • Conduct thematic reviews and compliance testing exercises.
   • Identify compliance gaps and weaknesses in processes and controls.
   • Track remediation actions and ensure timely closure of findings.
3. Regulatory Advisory
   • Provide compliance advice and guidance to business and support functions.
   • Review new products, projects, initiatives, outsourcing arrangements, and partnerships from a compliance perspective.
   • Participate in committees, projects, and working groups as the Compliance representative.
4. Anti-Money Laundering / Counter Financing of Terrorism (AML/CFT)
   • Support the implementation and enhancement of AML/CFT controls.
   • Assist in customer due diligence (CDD), enhanced due diligence (EDD), sanctions screening, and suspicious transaction monitoring programs.
   • Coordinate periodic AML risk assessments and reporting.
5. Governance & Policy Management
   • Draft, review, and update compliance-related policies, procedures, and frameworks.
   • Ensure policies remain aligned with regulatory requirements and industry best practices.
   • Coordinate annual policy reviews and governance exercises.
6. Regulatory Reporting & Liaison
   • Coordinate submissions and correspondence with regulators.
   • Prepare compliance reports for Management Committees, Board Committees, and Board of Directors.
   • Support regulatory examinations, audits, and information requests.
7. Compliance Risk Management
   • Identify emerging compliance risks and recommend appropriate mitigation measures.
   • Support compliance risk assessments and enterprise-wide risk management initiatives.
   • Maintain compliance issue and breach registers.
8. Training & Awareness
   • Develop and conduct compliance awareness programs.
   • Promote a culture of integrity, ethical conduct, and regulatory compliance.
   • Deliver compliance training to employees and management.
9. Investigations & Incident Management
   • Participate in investigations involving potential regulatory breaches or misconduct.
   • Support whistleblowing investigations where necessary.
   • Prepare investigation findings and management reports.
10. Third-Party Compliance Oversight
    • Participate in due diligence reviews of vendors, outsourcing arrangements, and service providers.
    • Ensure compliance considerations are incorporated within vendor risk management processes.
    • Assess compliance risks associated with outsourcing arrangements and third-party engagements.

Job Requirements

• Bachelor's degree in law, Finance, Accounting, Banking, Risk Management, Economics, Business Administration, other related disciplines.
• One or more of the following: Certified Anti-Money Laundering Specialist (CAMS), Certified Compliance & Ethics Professional (CCEP), International Diploma in Governance, Risk & Compliance (IDGRC), Certified Fraud Examiner (CFE), Professional Risk Manager (PRM), Financial Risk Manager (FRM), Chartered Banker, ICA International Diploma in Governance, Risk and Compliance, or ICA Specialist Certificate in AML/CFT.
• Minimum 3 to 8 years of experience in Compliance, Regulatory Compliance, AML/CFT, Risk Management, Internal Audit, or Legal & Regulatory Affairs.
• Experience within Bank Negara Malaysia regulated institutions, licensed banks, investment banks, insurance companies, Takaful operators, development financial institutions, leasing or hire purchase companies, automotive financing companies, fintech or digital financial service providers.

Interested in this position? Submit your resume and cover to hr@toyotacapital.com.my or write in to find out more

Key Responsibilities

• To do perfection of agreements and other ad hoc duties as instructed.
• To check agreements and 2nd print.
• To sort agreements and security documents and preparation for mailing out to customers.
• To monitor stamping and LHDN related matters.
• To perform loan release.

Job Requirements

• Minimum Diploma or Degree holder or equivalent qualification.
• Minimum 3 to 5 years of experience in a relevant field or similar role.
• Well-versed in Microsoft Words and Microsoft Excel.

Interested in this position? Submit your resume and cover to hr@toyotacapital.com.my or write in to find out more

Key Responsibilities

• Regimented calling to debtors for payment - 80 accounts per day & success rate.
• Discussion with debtors on repayment scheme or restructuring of loan to update arrears.
• Initiate site visits & searches to ascertain whereabouts of uncontactable hirer.

Job Requirements

• Minimum Diploma Holder.
• Minimum 1 year working experience in Collection, fresh graduate is encouraged to apply.
• Well versed in English and Bahasa Malaysia.
• Experience in Microsoft Word, Excel and Power Point.

Interested in this position? Submit your resume and cover to hr@toyotacapital.com.my or write in to find out more

Key Responsibilities

• Canvas for new business under East coast outlets.
• To promote loan products and master in product knowledge selling skills.
• Develop positive relationship with business associates/sales advisors/customers to improve market share.
• Process raw cases, submit and monitor closely on outcome.
• Monitor and follow up with 1st Defaulters customers.

Job Requirements

• Minimum SPM and above, or any equivalent professional qualifications.
• Fresh graduates are welcome to apply.
• Minimum 1 - 2 years of working experience in Auto Finance Sales or related industry.
• Well versed in English and Bahasa Malaysia.
• Good communication & interpersonal skills.
• Proactive and target-oriented individual.
• Willing to travel whenever necessary around Pahang. ave own transport.

Interested in this position? Submit your resume and cover to hr@toyotacapital.com.my or write in to find out more

Key Responsibilities

• Coordinates the operation of the CFM Department / KINTO after sales Operation
• Manage and control all KINTO accounts - vehicle maintenance, costing, contract termination & disposal, etc
• Handling daily ad hoc requirement / enquiry from customer
• Coordinate & work closely with inter - company department on stamping, renewal of insurance, payment & collection
• Monitor, measure & report on KINTO after sales operation related issues
• Plan & administers on vehicle maintenance related matters
• Prepares / Compile standard pricing, vehicle maintenance costing and monitoring insurance sum insured value
• Continuous enhance operation processes & improve operations efficiency

Job Requirements

• Minimum Bachelor Degree / Professional Qualification in any equivalent qualification.
• Minimum 3 - 5 years of working experience in handling administrative roles and daily operational matters.
• Excellent communications and interpersonal skills, both written and oral.
• Strong command in Microsoft Excel, Power Point and Words.

Interested in this position? Submit your resume and cover to hr@toyotacapital.com.my or write in to find out more

Purpose

The role acts as a fraud risk gatekeeper in the hire purchase loan process, ensuring that approvals are based on genuine documentation, trustworthy counterparties, and legitimate borrower intent.

Key Responsibilities

To be the drive of the following areas:-

• 1. Pre-Approval Review

  This role involved in screening loan applications flagged as high-risk before final approval:

  • Verifying applicant identity: Ensures documents like IDs, income proof, and addresses are authentic.
  • Detecting document fraud: Checks for forged salary slips, fake bank statements, or inflated asset values.
  • Cross-checking applicant information: Confirms data with credit bureaus, internal databases, or third-party sources.
• 2. Reviewing Dealers
  • Dealer Fraud Checks - Assesses the legitimacy of vehicle dealers or suppliers, especially in cases with repeated fraud patterns.
• 3. Red Flag Detection
  • Application Pattern Reviews - Identifies risk indicators such as multiple loan applications at once, synthetic identities, or false employer information.
  • Fraud Scoring & Watchlists - Uses fraud models and internal watchlists to flag potentially risky applications.
• 4. Investigations and Hold Recommendations

  If fraud is suspected:

  • Application Holds or Rejections - Recommends putting an application on hold or rejecting it if fraud is evident.
  • Referral for further Investigation - Sends cases to internal or external teams for deeper assessment.
  • Coordination with Legal/Compliance - Works with legal or compliance teams when uncovering extensive fraud activity.
• 5. Reporting and Documentation
  • Maintaining Audit Records - Keeps detailed records of flagged or rejected applications for audit and regulatory review
  • Suspicious Activity Reports (SARs) - Files SARs if required under local AML or fraudreporting regulations.
• 6. Post-Approval Review
  • Credit Review of Approved Cases - Evaluates the Credit Team's approval decisions, ensuring compliance with Toyota Capital CAT guidelines.
  • Quality Assessment of Credit Processes - Reviews credit risk management, including deviations from product guidelines or policies and thoroughness in the approval process.
  • Post-Mortem Review of early delinquent / early Non-Performing Accounts - Determines root causes and provides recommendations for improvement. (First-defaulter account listing provided by Asset Management monthly.)
• 7. Fraud Trend Analysis
  • Monitoring Alerts from Fraud Detection Systems - Identifies suspicious activities through fraud detection tools.
  • Investigating Fraud Patterns - Examines behavioral trends to detect emerging fraud strategies.
  • Providing Recommendations for Risk Management Enhancements - Suggests rule improvements based on trend analysis findings.
• 8. SAS Programming, Credit Rules & Scorecard Development
  • Rule Engine Development - Designs and implements decision rules and instinct-based filters within credit systems to automatically approve, refer, or decline applications
  • Scorecard Development & Deployment - Builds and maintains credit scorecards, including setting cut-off thresholds aligned with risk appetite.
  • Automation & Continuous Improvement - Enhances decision accuracy and operational efficiency through data-driven rule tuning and model optimisation.
• 9. Support in CCRIS reporting to BNM & rectification (ad hoc)
• 10. Handling projects in expanding the scope of work for the department.

Job Requirements

• Degree holder in Business / Commerce / Economics / Finance / Banking or equivalent qualification.
• Minimum 8- 12 years of experience in credit evaluation function
• Possess CCE or CCR certificate
• Have experience in fraud detection / investigation in discharging the duty in credit
• Exposure to CCRIS and attending to BNM request (added advantage)
• Strong leadership and people management skills. Experience in leading a team

Interested in this position? Submit your resume and cover to hr@toyotacapital.com.my or write in to find out more

Key Responsibilities

• Screening loan applications by verifying applicant identity, detecting document fraud and cross-checking applicant information.
• To scrutinize red flag detection, conduct further investigations and hold recommendations after review.
• To prepare credit review report, maintain audit records and submit SARs when required for regulatory compliance.
• Evaluates approved credit decisions for compliance with TCAPM CAT guidelines and assesses risk management, including adherence to product policies and approval thoroughness.

Job Requirements

• Minimum of Bachelor holder in Business / Commerce / Economics / Finance / Banking or equivalent qualification.
• Minimum 2-5 year of experience as a Credit Officer, Loan Officer, Fraud review or similar role to approve loan.
• Possess CCR certificate is additional advantage.
• Preferable mature candidate who can work independently, work well under pressure and consistently delivering results.
• Good communication in English and Bahasa Malaysia, both written and spoken.

Interested in this position? Submit your resume and cover to hr@toyotacapital.com.my or write in to find out more

Key Responsibilities

• To process, evaluate and approve Hire Purchase (HP) loan applications in accordance to guidelines and procedures.
• To review supporting income documents and carry out independent credit review.
• To perform verification on customer's personal and/or employment information.
• To conduct or facilitate knowledge sharing with Credit Officers or any related team / department.
• To attend the ad-hoc requests as and when required.

Job Requirements

• Degree holder in Business / Commerce / Economics / Finance / Banking or equivalent qualification.
• Minimum 3 to 5 years of experience in credit decision with delegated authority to approve, preferably from banking or financial services environment
• Strong track record in credit assessment and evaluation
• Ability to lead a small team of junior credit executives
• Possess CCE certificate is additional advantage.
• Preferable mature candidate who can work independently, work well under pressure and consistently delivering results.
• Good communication in English and Bahasa Malaysia, both written and spoken

Interested in this position? Submit your resume and cover to hr@toyotacapital.com.my or write in to find out more

Key Responsibilities

• Lead, participate in performing the assigned project management. To serve as in-house subject matter expert to analyze & provide recommendations based on Business Vs IT requirements & strategic directions. Work with relevant party to design, implement, configure scalable infrastructure/network systems, design secure Infra architecture, security, capacity planning. Lead efforts to replace, upgrade, introduce innovative technology solutions that meet IT, security, & business requirements effectively.
• Collaborate with teams to support IT operations. Manage infrastructure change requests effectively, ensuring minimal disruption to operations - troubleshooting, diagnosing, monitoring, and resolving technical support requests related to networks, infrastructure, middleware, servers, and end-user systems. Conduct regular health checks on IT network/infrastructure equipment and systems, e.g., O365, servers, VMware, SAN storage, email, firewalls, WA, switches, routers. IT asset management, users account management. Monitor and ensure the successful execution of the scheduler jobs, as well replication/backup processes. Proactively track logs & alert alarms across servers and networks to identify potential issues early, minimize disruptions and impacts on systems & network operations.
• Set up, maintain the User Acceptance Testing (UAT), Production & Disaster Recovery (DR) environments for application systems. Identify, assess IT risks, threats, & vulnerabilities of infrastructure and network. Ensure timely upgrade of EOL systems, firmware upgrade, and security patches to maintain system integrity. Execute scheduled vulnerability scans, implement remediation measures to address and close identified vulnerability gaps efficiently.
• Facilitate, interacts with internal and/or external audit engagement, facilitate remediation based on agreed recommendation and associated risks pertaining to Global Information Security Group, industrial best practice and/or any others corporate governance and requirements.
• Maintain documentation & reports. Periodically reviewing IT SOP, guideline, policy, procedure, and control to ensure the efficiency, effectiveness of the SOP & information security controls as a whole, recommending improvements wherever is necessary.

Job Requirements

• Degree in Computer Science, Information Technology or equivalent practical experience
• Minimum 6 years of strong hands-on technical experience in helpdesk support, implementing administrator, support maintenance network & infrastructure related equipment/ system such as:
  • Analyses, troubleshooting to resolves daily operation and/or incident support related to network, infrastructure, eg: server, storage, backup/restore/replication, scheduler jobs, bandwidth, deploy security patches/firmware upgrade & user technical support request.
  • Ability to configure & administrate network/infrastructure related equipment/systems & security control - such as AD, Azure, O365, Wintel/Linux platform, Middleware, Exchange email, VMWare, L2/L3 Firewalls maintenance, Router, Switches, IDS/IPS, Proxy, WAF, VLAN, VPN Technology, end-point protection solution, Backup/Restore/Replication Solution, MDM, Event Management (SIEM).
  • Technologies, network related security monitoring, Content Filtering, Vulnerability Scans, Encryption Technology, DHCP, DNS, HTTP, SSL, SSH, LDAP, IPSEC, etc.
• Experience to lead & participate in project implementation
• Vendor sourcing & process PO request, Establish & Maintain IT related policy, procedures, reports and documentation.
• Excellent analytical and problem-solving skills, result oriented, self-motivated, good interpersonal skills, flexible, independent
• Must be able to provide after-hours on urgent incident support request
• Abilities to prioritize multiple tasks and able to work under pressure, tight deadlines and within constraints

Interested in this position? Submit your resume and cover to hr@toyotacapital.com.my or write in to find out more

Key Responsibilities

• Attend outbound & inbound calls in courteous manner and provide excellent services to meet customer's expectations and handle complaints effectively with confidence
• Attending administrative tasks, including responding to inquiries from the CS & ASK mailboxes.
• To perform telesales for all Insurance Product (Auto & Credit Life)
• To promote TCAP EZ Connect app to non-app users and to increase the number of FPX transactions.
• To perform relief functions assigned during the absence of any team member

Job Requirements

• Min Diploma/Degree in any field
• Min 1 year of working experience in Customer Service field
• Effective in multitasking, fast learner, a strong team player
• Good communication and interpersonal skills.
• Well versed in English and Bahasa Malaysia.

Interested in this position? Submit your resume and cover to hr@toyotacapital.com.my or write in to find out more